Tango: The Best ClickHelp Alternative
See why teams that onboard new hires, write SOPs, and answer everyone's questions choose Tango instead.
Tango and ClickHelp strengths
Explore the perks of working with us
Automatically capture every step as you work, generating a polished step-by-step guide
Walk users through every click with interactive in-app guidance
Capture multiple paths and decision points within a single workflow
Turn any workflow into an embeddable video that automatically updates when the workflow does
Pin guides, tips, and links directly inside the software, right where people need them
Automate repetitive steps across web-based tools without APIs or integrations
Track process adoption and see where users complete, drop off, or get stuck
Create and publish technical documentation in searchable help portals
Organize manuals, help articles, and knowledge bases into structured categories
Reuse content snippets and variables across multiple documents
Surface relevant help articles inside web applications
Create branded help portals for customer-facing and internal documentation
Tango Testimonials
See how Jasco Manufacturing cut 90% of errors from their quote-to-cash process
“We improved access to knowledge by 20%”
“In six months with Tango, we improved access to knowledge by 20% and employee satisfaction by 25%.”
“No one wants to spend 15 minutes reading”
“No one wants to spend 15 minutes reading about a process when they could use that time to actually do the process.”
“I love how you literally just have to... do the process!”
“I've been using Tango across 2 companies now and this has been one of my favorite tools...if you want to invest in documenting processes, Tango is the way to go.”
Turn captured workflows into interactive walkthroughs that highlight what to do next, right inside the tools where employees work.
Pin guidance directly to buttons, fields, and screens so answers show up right where questions happen.
Automate repetitive browser work like data entry, cross-tab clicking, and form-filling, while your team stays in charge of the decisions.
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Publish branded help centers
Create customizable documentation portals for customers and employees.
Maintain technical documentation
Use a dedicated editor with reusable content, conditional text, and publishing controls.
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Key Differences
Click through your workflow, and Tango automatically creates a polished step-by-step guide with screenshots, highlighted clicks, and descriptions.
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Create process documentation in a dedicated editor by writing instructions, adding screenshots, or importing existing content.
Walk your team through entire workflows, click by click, so they can complete the process without leaving the software they’re using.
Embed contextual help popups and panels inside applications using HTML code, giving users instructions they can reference as they work.
Track step-level progress, completion, and drop-off to see how people move through a workflow and where they get stuck.
Track documentation views, reader feedback, and search activity to understand how people engage with published content.
What do Tango and ClickHelp have in common?
Documentation
Reusable templates for recurring processes and SOPs
Use AI to speed up content creation
Editing Tools
Customize documentation to follow your brand guidelines
Advanced editing—update steps, annotate screenshots, and add tips and alerts
Sharing
Invite others to edit and collaborate in a shared workspace
Surface relevant guides while employees work
Share knowledge via links, embed code, HTML, or PDF exports
Integrate your documentation with the tools your team already uses
Security & administration
Control access with user roles and permissions
Access analytics for documentation usage and engagement
Streamline your end user experience with single sign-on (SSO)
Protect your data with SOC 2 Type II compliance
FAQ
Tango is a better fit for teams that need to document internal software processes quickly. It automatically captures workflows as step-by-step guides with screenshots and instructions, so employees don't have to write every step manually. ClickHelp is better suited to authoring, organizing, and publishing technical documentation in a centralized portal.
ClickHelp offers tools for writing, editing, and importing technical documentation, but it doesn't offer Tango's automatic workflow capture. Tango records the steps as you work, turning a process into a guide with screenshots, highlighted clicks, and descriptions.
ClickHelp offers contextual help popups and panels that display documentation inside applications. Tango's Guide Me feature goes further by walking employees through each step of a real workflow, directly inside the software they're using.
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